Contact Us & Grievance Redressal

Last updated: 1 November 2026

Customer support

We are here to help with product enquiries, orders, delivery updates, returns, refunds and any other concerns.

• Brand: EYEDOO
• Legal entity: EYEDOO SOLUTIONS LLP, GSTIN 09AAMFE6846L1ZP
• Email: support@eyedoo.in
• Phone and WhatsApp: +91 77175 98006
• Address: OVH, Greater Noida, Uttar Pradesh – 201310, India

Grievance Officer

You can raise a complaint about our products, services, orders or website with our Grievance Officer.

• Name: Customer Support Team
• Designation: Grievance Officer
• Email: support@eyedoo.in
• Phone: +91 77175 98006
• Address: OVH, Greater Noida, Uttar Pradesh – 201310, India

How to submit a complaint

Email support@eyedoo.in with the subject line "Customer Grievance – [Order Number]", and include:

• Your name
• Your order number, if you have one
• Your registered email address or mobile number
• The details of your complaint
• Any supporting photos or documents
• The resolution you are seeking

Acknowledgement and resolution

We will acknowledge your complaint within 48 hours, and aim to resolve it within one month of receiving it. We may contact you if we need more information.

Escalation

If you aren't satisfied with the resolution, you can pursue the remedies available under Indian consumer protection law, including approaching the appropriate consumer dispute redressal authority.